case study
szczawnicacottage.com
Project goals and challenges
Core Client Objectives:
- Flawless Responsiveness: The website must be fully responsive and display correctly across all devices and screen sizes.
- High-Speed Performance: Optimising the loading speeds of both the website and the accommodation booking engine is critical.
- Automated Booking System: The platform requires a fully configurable, standalone booking engine that integrates seamlessly with Booking.com.
- Centralised Operations: All calendar, availability, and reservation management tasks must be handled through a single client dashboard.
- Zero Overbooking: The integration must entirely eliminate the possibility of double-booking or overlapping reservations.
- Instant Online Payments: Guests must have the ability to make immediate online advance payments during the booking process.
- Automated Order Expiration: If the required deposit is not completed within 24 hours, the reservation must be automatically cancelled by the system.
How we delivered
System Integration & Branding
We implemented the professional Hotres accommodation booking system, seamlessly connected it to the Booking.com platform, and tailored the graphic layout to align perfectly with the client’s visual identity. We also assisted in launching instant online payments via the Przelewy24 gateway.
Performance & Security Infrastructure
Our mission extended beyond just creating a fully responsive website that looks flawless on all devices; we also prioritised lightning-fast loading speeds and a top-tier user experience. To achieve this, we provisioned premium, high-performance hosting powered by ultra-fast NVMe SSD storage, equipped with advanced optimisation tools (see the hosting details we used).
Beyond the on-site enhancements we deployed, this professional hosting environment enabled us to implement robust security measures. We fully protected the website against bot traffic, cyber attacks, unauthorised login attempts, and malicious source code modifications.
The outcome
Seamless Channel Integration & Automation
Thanks to the full integration between the website’s booking engine and the Booking.com platform, we achieved highly efficient, automated workflows:
- Centralised Management: Calendar availability configurations, pricing updates, and reservation management all take place within a single client dashboard on the website, completely eliminating the need to make any changes on Booking.com.
- Real-Time Two-Way Sync: All direct website bookings instantly sync with Booking.com. Conversely, reservations from Booking.com automatically block off those dates on the website’s system.
- Zero Overbooking: This automated data exchange entirely removes the risk of double-bookings.
- Instant Deposit Processing: Fully integrating the Przelewy24 system allows guests to complete the required online advance payment instantly during the booking process.
Next-Generation Performance & User Experience
By utilising high-performance hosting powered by ultra-fast NVMe SSDs, alongside thorough code and multimedia (video and image) optimisation, the website loads exceptionally fast. This delivers an outstanding user experience (UX) and streamlined backend operations, which were the most critical factors for the client.
Ongoing Care & Support
We remain fully responsible for the ongoing maintenance of the website and the client’s hosting services. To ensure continuous uptime and security, we regularly perform backups, execute system updates, monitor site health, and actively safeguard the platform against vulnerabilities.
A Comprehensive Project
As part of our comprehensive, full-service collaboration with the client, we also developed the brand’s complete visual identity. Additionally, we captured professional interior and architectural photography of the property, alongside stunning landscape photos of the surrounding nature and local area.
